Privacy Policy

Last updated: 20 Nov 2025

Safari Technologies Pte. Ltd. (“Cheetah”, “we”, “our”, or “us”) is committed to protecting your Personal Data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you use our website, software, and related services (the “Services”).

By accessing or using our Services, you consent to the collection, use, and disclosure of your Personal Data as described in this Policy.

1. Personal Data We Collect

We collect the following categories of Personal Data:

1.1 Personal Data You Provide

Name, email address, phone number
Company name, job title
Login credentials
Billing and payment information (processed by secure payment processors)
Any data you submit through our forms, support channels, or communication with us

1.2 Customer-Provided Data

When you use Cheetah’s financial reporting and automation features, you may upload or connect data sources such as:

Xero accounting records
Google Sheets data
Financial reports, schedules, and spreadsheets
Any information required to generate reports or provide the Services

You retain ownership and full control over all Customer Data.

1.3 Automatically Collected Data

Device and browser information
IP addresses and log data
Usage metrics and performance diagnostics
Cookies and similar technologies (see Section 9)

2. Purposes for Collecting and Using Personal Data

Under PDPA, we collect and use Personal Data for purposes including:

Providing, operating, and improving the Services
Processing data integrations (e.g., Xero, Google Sheets)
Responding to support requests or troubleshooting issues
Verifying identity and managing user accounts
Billing, payment processing, and subscription administration
Analytics and product development
Sending updates, service notices, and administrative communications
Ensuring security, preventing fraud, and complying with legal obligations

We will only use your Personal Data for purposes you have been informed of, and for which you have provided consent or where permitted by PDPA.

3. Consent & Withdrawal of Consent

3.1 Providing Consent

By using our Services, you provide consent for us to collect, use, and disclose your Personal Data for the purposes stated in this Policy.

3.2 Withdrawal of Consent

You may withdraw consent at any time by contacting us at support@getcheetah.io.

Withdrawing consent may affect our ability to continue providing certain Services. We will inform you of the likely consequences before completing your request.

4. Disclosure of Personal Data

We may disclose your Personal Data to:

4.1 Service Providers

Trusted third-party vendors who assist with:

Hosting and cloud infrastructure
Payment processing
Data analytics
Customer support tools
Secure authentication and identity management

These providers are contractually obligated to protect your Personal Data.

4.2 Third-Party Integrations

If you authorise integrations (e.g., with Xero or Google Sheets), we disclose data only as needed to perform the functions you have enabled.

4.3 Legal and Regulatory Requirements

We may disclose your data where required to:

Comply with laws, regulations, or court orders
Respond to lawful requests by authorities
Protect rights, safety, or property

We do not sell Personal Data.

5. Transfer of Personal Data Outside Singapore

Cheetah may process and store data on servers located outside Singapore.

When doing so, we ensure compliance with PDPA’s Transfer Limitation Obligation by ensuring that:

The receiving country offers comparable data protection standards, or
We implement legally enforceable agreements (e.g., data processing agreements) with equivalent safeguards

6. Accuracy of Personal Data

We rely on you to provide accurate and complete information. If your Personal Data changes or requires correction, you may request updates at any time.

7. Access and Correction Rights

Under PDPA, you may request:

Access to your Personal Data in our possession
Information on how your data has been used or disclosed in the past year
Correction of any inaccurate or incomplete data

Requests may require verification of identity.

We will respond within a reasonable time as required by PDPA.

8. Data Retention

We retain Personal Data only for as long as:

Necessary for business or legal purposes
Required to provide the Services
Required by applicable laws or regulations

When Personal Data is no longer needed, we securely delete or anonymise it.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Authenticate users
Maintain sessions
Improve functionality and user experience
Analyse Service usage

You may disable cookies in your browser settings, though this may impact some features.

10. Data Protection & Security

We take reasonable and appropriate security measures to protect Personal Data, including:

Encryption in transit (TLS)
Access controls and authentication
Logging, monitoring, and audit trails
Regular security reviews and patching
Principle of least privilege for internal access

While no system is fully secure, we are committed to keeping your data safe.

11. Data Breach Notification

In the event of a data breach that results in, or is likely to result in, significant harm, or where the breach affects 500 or more individuals, we will:

Notify the Personal Data Protection Commission (PDPC) as required
Notify affected individuals as soon as practicable
Take immediate steps to contain and remediate the breach

12. Children’s Privacy

Our Services are not intended for individuals under 18.

We do not knowingly collect Personal Data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If changes are material, we will notify users through email or in-app notices.

Continued use of the Services indicates acceptance of the updated Policy.

14. Contact Us

For questions, feedback, or to exercise any PDPA rights:

Data Protection Officer

Safari Technologies Pte. Ltd.

Email: jarvin@getcheetah.io

Website: https://www.getcheetah.io